Privacy Policy

1. Introduction

Welcome to FunConnect ("we", "us", "our"). We operate the website located at funconnect.info (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or use our services.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using funconnect.info, you consent to the practices described in this policy.

2. Who We Are

FunConnect is an Australian social entertainment platform. Our registered business address is:

• FunConnect Pty Ltd
• Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Email: [email protected]

3. Information We Collect

3.1 Information You Provide Directly

We collect personal information that you voluntarily provide when you:

• Complete our contact form (name, email address, phone number, message)
• Subscribe to our newsletter (email address)
• Enquire about venue partnerships
• Communicate with us via email

3.2 Information Collected Automatically

When you visit funconnect.info, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search engine
• Date and time of your visit

This information is collected through cookies and similar technologies. Please see our Cookie Policy for more details.

3.3 Age Verification Data

We collect a session-based confirmation of your age (18+). This confirmation is stored only in your browser's session storage and is not transmitted to our servers.

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you newsletters and updates (only if you have subscribed)
• To improve our website, games, and services
• To analyse website traffic and usage patterns
• To comply with legal obligations
• To prevent fraud and ensure the security of our platform
• To enforce our Terms of Use and other agreements

5. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription, contact form submission)
• Legitimate Interests: For analytics, website improvement, and fraud prevention
• Legal Obligation: Where required by Australian law

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on funconnect.info. For full details about the cookies we use and how to manage them, please read our Cookie Policy.

7. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party service providers who assist us in operating our website (e.g., hosting, analytics), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. Newsletter subscriptions are retained until you unsubscribe.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for processing (where consent is the legal basis)
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at [email protected].

11. Children's Privacy

FunConnect is strictly for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will delete it immediately. If you believe we have inadvertently collected information from a minor, please contact us immediately.

12. Third-Party Links

Our website may contain links to third-party websites (such as support services). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

13. International Data Transfers

Our website is hosted in Australia. If you access our Site from outside Australia, your information may be transferred to and processed in Australia, which may have different data protection laws than your country of residence.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of funconnect.info after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us:

• Email: [email protected]
• Post: Privacy Officer, FunConnect Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000
• OAIC: You may also lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au